Keeping the Water Flowing in North Texas

At Rehlko, we take great pride in supporting the North Texas Municipal Water District (NTMWD), which provides essential water, wastewater, and solid waste management services to over 2.2 million people across 2,200 square miles.

North Texas is one of the fastest-growing regions in the USA. Ensuring a reliable supply of these services is crucial, given the challenges posted by the area’s extreme weather.

In Texas, where tornadoes and 95-mile-per-hour winds are not uncommon, disruptions to power supplies are inevitable. With our help, NTMWD is committed to ensuring that millions of residents have uninterrupted access to essential water services.

Keeping NTMWD’s critical infrastructure up and running is no small feat. It’s a stressful job requiring constant vigilance, reliability investment, and a rigorous maintenance schedule. But our generators kick in when trees fall and take out power lines. That’s when NTMWD’s entire system, serving millions, runs solely on our backup power until the main supply is restored.

NTMWD also faces unique challenges from wildlife, given that many of its facilities are in remote, rural locations. We’ve seen some unusual situations, like when a snake seeking warmth in winter slithers into a transformer, causing a short circuit and creating additional stress on the system. These are just some of the obstacles NTMWD navigates with our support.

Three Steps to Reliability

Here’s how we ensure reliability:

Resilient and Robust Products

Our products are designed to be resilient, robust, and to perform their intended functions—starting on time, every time, and providing reliable power for critical loads. We achieve this with our ISO 9001-certified plant in Wisconsin, where every unit undergoes prototype durability testing, certified test reports, and final inspections before leaving the factory.

Aftermarket Support

We recognize the need for readily available aftermarket parts and services. With stocked inventory, warehousing, and 24/7/365 technician support on generators, transfer switches, and switchgear, we ensure that customers like NTMWD can get back online quickly when storms or unforeseen circumstances occur. Our distribution partners play a crucial role in providing additional support to meet urgent needs.

The Right People

Having the right people on the ground is essential. Our Engineering Solutions Managers (ESM) are embedded with customers early in the design process, ensuring that the correct products are configured for specific applications. This close working relationship with NTMWD was evident during the witness testing we undertook at our factory for their Wilson Creek Regional Wastewater Treatment Plant project. NTMWD specified a full system test, and we delivered it, ensuring the generators and switchgear performed flawlessly under real-world conditions

Our goal is to build solutions that meet today’s needs and are scalable for future demand. We work closely with clients like NTMWD to understand their growth projections and ensure our systems can adapt accordingly. It’s about creating a partnership where we grow together.

Whatever challenges they face in North Texas—from extreme weather to curious critters—Rehlko is ready to help NTMWD grow, adapt, and thrive. We’re proud to be part of their journey, keeping water flowing for millions of residents, no matter what.

It is the same for other organizations in the utility sector, too. By working closely with our customers, Rehlko can provide energy resilience for all. This ensures confidence and peace of mind that, regardless of circumstances, Rehlko will keep your business running.